Associate Manager Technology and Robotics Training Job at Zimmer Biomet, Scottsdale, AZ

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  • Zimmer Biomet
  • Scottsdale, AZ

Job Description

What You Can Expect

The Technology Training Associate Manager will support sales force education for Zimmer Biomet digital technologies, robotics, and implant solutions.

In this role, you will organize, provide, and follow-up on the training of the sales force and clinical support team for the US. You will be responsible for maximizing company sales and earnings through the successful implementation, management, monitoring, and updates of an effective training and development curriculum, designed to continuously improve the skills, competence and confidence level of our North America sales force.

How You'll Create Impact

Act as the educational support expert for assigned products

Develop a multi-layered training program for the sales force and clinical support team (onboarding program, training program, advanced program), including evaluations & certification process.

Organize and deliver training events for the sales force and clinical support team.

Design new eLearning training material in collaboration with the product team (R&D, Marketing, Comm.)

Collaborate with Medical Education to ensure best-in-class customer experience.

Work with global partners to ensure synergy in messaging and training.

Demonstrate the usefulness and efficacy of the training programs through monthly reports.

Provide feedback to the R&D team when required.

Attend product trade shows and training as needed.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

Excellent, demonstrated training and teaching abilities and communication skills.

Excellent, demonstrated abilities with complex products, preferably with medical devices.

Good knowledge of the sales process and ability to communicate with sales reps and surgeons.

Good analytical skills

Demonstrated leadership and the ability to act strategically.

Strong business presentation skills

Perfect English language mastery. Other pertinent language is an asset.

Ability to work without specific direction on daily activities

Proficient computer skills.

Your Background

Bachelors degree and a minimum of 5 years of relevant experience OR

Masters degree or greater and a minimum of 4 years of relevant experience OR

A minimum of 9 years of relevant experience with no completed degree

Experience at a medical device company, preferred

In-depth knowledge of orthopaedics (Knees and Hips) preferred

Extensive Operating Room experience and interactions with surgeons and sales reps preferred

Teaching experience with adult students preferred

Prior experience with Robotics preferred

Travel Expectations

Up to 60%

EOE/M/F/Vet/Disability

Expected Compensation Range: $89,607 to $110k plus bonus

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