Location: Chicago Loop
In-office Requirement: In office | TBD – flexibility required
Compensation: $23 - $25 per hour plus commissions
Employment Type: Full-time, hourly
FLATS® is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being “anything but expected,” with a mission to “ bring big style to smart spaces. ” Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life – providing homes with soul that embrace value, individuality, and community. At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate.
As a Leasing Agent , you’ll be the first impression of our brand for prospective residents. You’ll guide them through the leasing process—from initial contact to move-in—while delivering an elevated, concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building relationships, closing deals, and ensuring our communities are fully leased.
Sales & Leasing Excellence
· Greet and engage prospective residents with professionalism and enthusiasm.
· Conduct tailored property tours that showcase the features, benefits, and lifestyle of our luxury apartments.
· Consistently follow up with leads through calls, emails, and texts to maximize conversions.
· Negotiate terms and close leases while meeting or exceeding monthly sales targets.
Customer Experience
· Deliver a warm, solutions-focused approach to all interactions with prospects and residents.
· Anticipate resident needs and resolve concerns quickly to maintain satisfaction and retention.
Operational & Administrative Support
· Process applications, prepare leases, and maintain accurate records in compliance with company policies and legal requirements.
· Keep up-to-date on current availability, pricing, and promotions.
· Coordinate move-in and move-out activities, ensuring apartments are market-ready.
Market & Brand Awareness
· Maintain deep knowledge of the local rental market and competitor offerings.
· Represent FLATS at community events, open houses, or other promotional activities as needed.
· Hours: 40 hours a week
· Schedule: TBD
People-First, Tech-Forward: We leverage technology to eliminate inefficiencies, empowering team members to focus on high-value work.
Authentic Candor & Transparency: We believe honest, direct communication builds trust, accountability, and stronger relationships.
Good & Fast Over Perfect & Slow: We move quickly on adaptable decisions and take a methodical approach for impactful ones.
Ownership & Accountability: We take initiative, embrace challenges, and follow through. We hold ourselves accountable for our work, decisions, and impact.
Empathetic Leadership: Strong leadership starts with high emotional intelligence, fostering a culture of support and loyalty.
FLATS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
· Previous luxury leasing experience required.
· Illinois Leasing Agent or Broker’s License required OR ability to obtain a 120-day Leasing Student Permit before starting.
· Strong sales, negotiation, and customer service skills.
· Professional demeanor with excellent communication skills.
· Organized and detail-oriented with the ability to manage multiple priorities.
· Flexible schedule, including potential evenings and weekends.
Benefits
· Pay: $23 - $25 per hour plus commissions
· Benefits: Comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, and paid time off (PTO).
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