Provides therapeutic massage and body treatments to spa guests, ensuring comfort and safety while maintaining a clean and organized treatment environment. Assesses guest needs, follows licensure requirements, and promotes spa services and retail products. Adheres to company policies and standards while fostering positive guest interactions and maintaining professionalism.
Additional Information
POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
massage therapy, body treatments, spa services, guest comfort, hydrotherapy, body scrubs, licensed massage therapist, retail sales, safety procedures, wellness
...About the Back-end Developer position We are looking for an individual who is interested... ...Write quality code to develop functional web applications ~ Debug applications and detect... ...in Computer Science or other relevant areas This role is for an Unpaid Intern....
...Travel Benefits available on 1st of the month after start: ~ Holiday pay ~ Weekly pay ~ Retention bonus ~401k retirement plan ~ Medical benefits ~ Dental benefits ~ Vision benefits ~ Referral bonus Are you an experienced Endoscopy Tech looking...
...Job Description Job Description Business Office Assistant Reports To: Business Manager Position Type: Full-Time | Onsite... ...information with professionalism. Qualifications Proficiency in Microsoft Office Suite, Google Workspace, and Adobe. Highly organized...
# Design, develop, and maintain websites using WordPress CMS . # Customize and develop WordPress themes and plugins as per project requirements. # Implement responsive design and ensure cross-browser compatibility . # Optimize websites for speed, SEO, and performance...
...Preferred: Experience in the accounting, financial services, or B2B services space. Familiarity with platforms like WordPress, HubSpot, Constant Contact, or similar. Why Join Us? Opportunity to take full ownership of a marketing department. Work with a...