Russian Speaking Customer Support Representative Job at Mechanist Games, Abroad

NW9jU0lHeHVFdERyazBRMmQwZEFWL1Ezanc9PQ==
  • Mechanist Games
  • Abroad

Job Description

  1. Have good written and verbal communication skills in Russian and English;
  2. Love games, like to communicate with users, understand player's psychology and habits;
  3. Strong computer skills, the ability to operate multiple applications and platforms simultaneously;
  4. Strong problem-solving/troubleshooting skills;
  5. Proactive and creative with the drive to improve and continuously learn;
  6. Availability to work off-hours is needed;
  7. Pleasant personality, good teamwork, and stress tolerance;
  8. Welcome fresh graduates or interns. You will be responsible for helping players resolve their issues and continue enjoying the game that they love. As a customer support representative, your duties will include but not be limited to:
  1. Responsible for daily customer support, answering in-game tickets, and questions on Facebook, and emails;
  2. Assist players to resolve technical problems with the game;
  3. Record game problems and feedback from users, and solve online issues;
  4. Pay attention to Facebook and other social communities, and collect feedback from players;
  5. Proofreading of operational activities, game localization, and advertising proposals
  6. Check updates & newly released content for the game you’re supporting;
  7. Attend your weekly meeting with a team of 10-15 fellow agents and your manager.

Job Tags

Similar Jobs

Point Quest

Teacher for the Visually Impaired Job at Point Quest

 ...believe that when therapists feel truly supported, theyre empowered to make the greatest impact in the lives of the students and schools they serve. Thats why our culture is built on collaboration, encouragement, and continuous professional growth . From your very... 

Care Options for Kids

School Psychologist Job at Care Options for Kids

 ...School Psychologist at Care Options for Kids summary: School Psychologists support the social, emotional, behavioral, and academic well-being of students by assessing learning and behavioral issues and collaborating with educators to design effective interventions.... 

Robert Half

Event Manager (Bilingual) Job at Robert Half

 ...Half is seeking a highly organized and detail-orientedBilingual Event Managerto support a leading global streaming and...  ...paced, collaborative environment and has extensive experience coordinating complex, multi-market events while working closely with internal... 

AUGMENTA CONSULTING INC

FULL TIME Entry Level Security Sales Associate Job at AUGMENTA CONSULTING INC

 ...customers face-to-face, walk them through product options, and help create a safer environment for their families. This is an entry level position, so no prior sales experience needed. Just bring a good attitude and a strong work ethic. Responsibilities: Speak... 

Archdiocese of St. Louis

Music Teacher Job at Archdiocese of St. Louis

 ...celebrate the gifts He has given us. Job Summary As a Part-time Music Teacher, you will have the exciting opportunity to share your...  ...environment that encourages creativity and expression. Teach basic to intermediate music theory, vocal techniques, and/or instrument...